Main trends

The telecommunication sector is in the process of constant change, due to the recent legal transformations. The 2017 evaluation of the OECD to this sector in Mexico is positive. According to this organisation, after the legal reforms in the country, investments grew, the prices of telecom services went down, and the market was improved by the arrival of new companies that started to offer mobile communication services. However, it is essential to state that the Mexican telecommunication sector is still highly concentrated and dominated by America Móvil.

The 2018 Study on the Habits of Internet Users in Mexico contains data regarding Internet usage. According to this report, 51 percent Internet users are women and 49 percent men; 16 percent are persons that range from 6 to 11 years old, 18 percent from 12 to 17, 17 percent from 18 to 24, 19 percent from 25 to 34, 14 percent from 35 to 44, 9 percent from 45 to 54, and 7 percent from 55 onwards. Of the people that have access to the net, 76 percent reports using a mobile phone to surf the web, 66 percent laptop, 51 percent tablet and 39 percent a desktop. Up to 53 percent say to use online banking, 22 percent say report using the Internet for selling things, and 54 percent for buying online.

Moreover, the 2018 Media and Devices Usage Report is a survey sponsored survey by Millward Brown and Televisa. In this study, people reported having subscriptions to online entertainment platforms such as Netflix (59 percent), Claro Video (12 percent), iTunes (9 percent), KLIC Cinépolis (9 percent) and Blim (6 percent). The same study explains that 80 percent of the people that reported being regular users of the Internet for buying products, used PayPal, 56 percent a debit card, and 44 percent a credit card. These trends have impact and effects on various social levels, yet there are no critical reports about them and most of the information available comes from governmental sources.